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Work Performance Coaching
Work Performance Coaching
Ask yourself the following questions:
- Is your business performing at the "peak performance" level?
- Are all of your employees performing at the highest level?
- Are you pleased with the company's culture and employee interaction?
- Is the working environment cooperative?
- Is the boss an inspirational spark for staff excellence?
- Is the office or worksite a place where everyone wants to be?
The underlying principle of coaching is that every team member is capable and willing to contribute. It is grounded
in trust, support, and the goal of creating and sustaining positive change. Coaching recognizes that each person
is a powerful force in his or her own experience. It's markedly different from directing, managing, browbeating,
or cajoling people to change or to do the right thing. Rather, it allows change through the will of the individual
and actively helps everyone to "get on a roll and stay there." It is a results-oriented, focused approach to workplace
success that includes inner and outer work.
It applies equally well to individuals and teams or groups. In "one to one" coaching, bosses, supervisors,
managers, team leaders, etc. work individually with a certified coach. Together you determine where you are today,
where you want to be, the best way for you to get there, and the action plan to allow it to happen.
Coaching is all about change and includes built in accountability and support to make it happen fast and
sustain it. That's why it works so well and why it can so effectively impact many areas of the organization. Coaching
is done in person or on the phone. Coach and client usually meet once per week, using laser focus to take action,
"be" different, identify and remove limiting beliefs and other barriers to success, and agree on next steps.
Coaching "one to many" with a team or group is usually, but not exclusively, done on site and focuses on the
issues related to the group itself using that same laser-like approach to create change. Group coaching experiences
are highly interactive, moving quickly to get "at the heart of the matter."
While many organizations have various levels of supervisory oversight and training programs, providing coaches
to the individuals who desire to make improvements in themselves and their work is a connection and payoff that
the internal offerings often cannot achieve. The "outside" relationship with a coach allows the confidentiality and
vulnerability to be shared that are often hidden with internal levels. It is this very personal approach that can foster
the improvement process, and the coaching investment eliminates any barriers by allowing them to surface and then
working through them to achieve the growth goals.
When performance levels are not up to expectations or personal traits are interfering with work performance,
coaching can get people beyond the interferences strengthening their motivation and their results. When assessing
the personal and work skills of employees at all levels of the organization, coaching can be a strengthening tool
that turns average performance into peak performance.
At the time of hire, if any limitations are determined that cause concern with a candidate that otherwise meets
the qualification of the job, coaching can be the factor that bridges the missing link. It might also help prepare
employees for the next level of growth and promotional opportunities. It can bridge the gap that might exist when
employees who are successful in one position move onto the next level and find difficulty performing there.
Coaching should always be considered prior to termination of an employee who has fallen into a substandard
area of performance but has demonstrated many good traits. Some guidance in working through the issue can
help people discover how to be their best.
In these challenging days of finding and keeping good employees, companies and organizations can find
business suffering because of turnover and/or weak links in the staff. Coaching holds strong opportunities to
minimize these negative impacts and boost the overall morale of the organization.