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Student Retention Services
Student retention is a school-wide goal and the practices associated with it should be school-wide, too.
The retention outcome is a common goal shared by everyone in the school. Therefore, Training Masters takes
the "Total School Effort"® approach to student retention programs. Within this approach, specific services
to assist schools with diagnosing attrition causes and trends, monitoring attrition activity, contacting students
who have withdrawn, supporting re-entry efforts, focusing on retention practices in the classroom, and building
school-wide retention plans are services offered.
Considering the causes and trends, practices that have high impact potential for improving student
retention are identified and organized into retention action plans (RAPS). Schools often modify their policies
and procedures during this process finding that they are not supporting the retention efforts.
"Retention Rallies" for the school faculty and staff can generate high levels of enthusiasm and total school
involvement. These rallies can involve one school or multiple schools. In the single-school model, the entire
school staff attends the rally. Employees participate in cross-functional groups to enhance the communication
among the various departments and to encourage a deeper understanding of what others do. The groups
examine the attrition data together, look at the issues and challenges that might be preventing the school
personnel from addressing the attrition activity, explore ways that departments can work more closely together,
identify the factors that will improve the school's retention outcome, and establish the goal.
"Retention Quick Calls" that provide for immediate exchange of challenges and best practices among schools,
partial or full-day workshops that focus on building a high retention classroom and school, and in-service or
keynote speaker engagements are available.